Auto Warranties Links

Weblogs


Blog Features




Protect Yourself From Warranty Fraud

bbb

Some things bear repeating. When examining various used car and new car warranties, check to see if the business soliciting your trade is listed with the Better Business Bureau.

A recent tactic employed by a warranty company involved soliciting business by incorrectly informing owners through the mail that their current factory warranty was about to expire and that the letter represented their “final” opportunity to renew.

The company has been the recipient of many complaints beside their use of scare tactics, apparently failing to provide refunds and poor service.

“The Bureau processed a total of 57 complaints about this company in the last 36 months. Of the total of 57 complaints closed during that period, 48 were closed in the last year.

The BBB has challenged some advertised claims with this company concerning the mail solicitation. The solicitation states that the consumer’s vehicle factory warranty had expired, that this was their final notice to renew their warranty coverage, and that if he or she would purchase warranty on their first call, they would receive a 20% discount.

The BBB brought to the firm’s attention that an ad as a whole may be misleading although every sentence separately considered is literally true, and that misrepresentation may result not only from direct statements but by omitting or obscuring a material fact. The firm failed to respond to the BBB’s request to modify, cease, or substantiate the advertisement.”
(Source)

It simply pays to do your home work,using the internet to comfortably shop for all available warranty options.

Posted on Thursday, March 29th, 2007 at 9:58 am In New Car Warranties  

Leave a Reply

You must be logged in to post a comment.



1-800-419-3499
Fax 1-800-615-0366
E-mail: info@autowarranties.com