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Which Is Better: Dealership Or Independent Repair Shop?

images-44.jpegMany motorists find it difficult to find a trustworthy place for their automotive repairs.  Some people prefer to take their vehicle straight to the dealership, while others feel more comfortable with an Independent repair shop.  So, which is better?

There are several dealership advantages.  First, dealerships have to pay for the training of their technicians, and provide special equipment and tools to maintain their franchise license.  Also, they have one year’s worth of proprietary information on new cars that they have sold and serviced.  This is information important for diagnosis and repair, and yet no one except the dealer can access it.  Finally, service departments in dealerships basically work on the makes and models of the vehicles that they sell.  This means that they are more familiar with these particular vehicles, so often diagnosis is quick and accurate.

There are also advantages to the independent shop.  Independent facilities are there to serve their neighborhood.  This means that customers enjoy personal customer service.  In addition, an independent shop offers services that are versatile on a diverse range of vehicles.  Many independent repair shops that are top-notch also offer an auto warranty through the parts suppliers.  Finally, independent shops tend to offer better prices than dealerships.

Dealerships and independent repair shops both have advantages to consider.  It is important for consumers to find a repair facility that they feel comfortable with.  And always make sure that you purchase an auto warranty to cut down on unnecessary repair expenses.

Posted on Thursday, May 29th, 2008 at 6:59 am In Auto Warranty  


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