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Car buying gets more comfortable for today’s automobile purchasers

If you thought buying a new or used vehicle was boring, an auto mall may be the answer

Dreading a visit to the car dealership for warranty repairs? An automall in Arizona aims to make you enjoy your visit. 

In fact, they hope you’ll stop in as often as you visit the shopping mall.

Soon you can change your oil, eat lunch, get a pedicure and have your child’s hair cut all in one place in Chandler.

Those are some of the unusual amenities to be offered when Big Two Toyota/Scion of Chandler opens this fall at the Chandler 202 Auto Park, which will encompass 97 acres at Gilbert Road and the Santan Freeway on the Gilbert/Chandler border.

That auto mall will be competing with the Santan Motorplex that is being built about two miles to the east in Gilbert. advertisement

Besides the barber and manicurist, other amenities at the Toyota dealership will include a café, a business center with Internet access, a masseuse and a shoeshine parlor.

"Most people dread going to a car dealer and rank it with going to the dentist," general manager Wally Henkel said.

The new place, Henkel said, will allow people to accomplish more.

"Everybody is always trying to do two things at one time," he said.

About 25 percent of a typical car dealership’s business is regular, non-warranty maintenance work. That’s why there are so many independent tire dealers and oil-change and brake places.

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Posted on Wednesday, January 18th, 2006 at 11:36 am In Auto Warranty  


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