Road service refers to assistance extended by auto warranty providers to vehicle owners at times of distress.  It is not obligatory that a road service plan be included with new car warranties or used car warranties.  They are however, important and assist customers in distress, especially when they are stranded on motorways when their vehicle breaks down.

Normally, the road service is offered by cars manufacturer but expires with the original coverage.  Sometimes dealers may offer independent road service for their customers but this is very rare and is only for breakdowns in their region.

At the time of delivery, insist on an auto warranty that offers a road service program. Road service includes range of services starting from repairs and maintenance of the engine to flat tires service.

Usually road service operates through a hotline telephone number and has a toll-free number to call whenever vehicle owners are in distress and help is usually there in less than 45 minutes.